Contact Us

Have a question about our products, your order, shipping, returns, or privacy? We are happy to help.

Customer Support

Email us at:

atlanta@moychay.com

When contacting us about an existing order, please include your order number and the email address used during checkout.

Shipping, Returns, and Damaged Orders

For questions about delivery, returns, damaged products, incorrect items, or missing packages, please email us as soon as possible.

For damaged or incorrect orders, please include:

  • your order number;
  • a description of the issue;
  • photos of the product;
  • photos of the packaging and shipping label.

Privacy Requests

To request access to, correction of, or deletion of your personal information, contact us at:

atlanta@moychay.com

Company Information

MoyChay Atlanta LLC
6206 Santa Fe Pkwy
Atlanta, GA 30350
United States

Please note: Local pickup and in-person customer service are not currently available at this address.

Send Us a Message

Use the contact form below or email us directly. We will respond as soon as reasonably possible.

Drop us a line